General Shipping Information

At Tier One, we are committed to ensuring that your products reach you in a timely and efficient manner. Our shipping policies are designed to provide clarity and confidence as you shop with us.

Shipping Destinations and Courier

  • Service Area: We offer shipping to North America, exclusively utilizing DHL Express for its reliability and efficiency.
  • International Orders: For customers outside North America, please visit our sister site,, for relevant shipping options.

Shipping Costs and Transit Times

  • Free Shipping: We are pleased to offer free express courier shipping to the mainland USA for orders exceeding $180.
  • Transit Times: Most shipments are delivered within 3-6 working days from dispatch. Please note that these times are estimates and may vary based on location and external factors.
  • Additional Handling Time: For bipod orders, an additional 24 hours is required for assembly and curing of adhesives to ensure stability during transit.

Shipping Limitations

  • Non-Delivery Areas: Deliveries cannot be made to PO Box addresses.
  • Covid-19 Impacts: Please be aware that shipping times may be affected by ongoing Covid-19 restrictions impacting courier operations. While DHL has demonstrated consistent reliability, occasional delays may occur.

Insurance and Duties

  • Shipment Insurance: For added security, you may opt for the Insured Courier option at a flat rate of $25. This insurance does not influence shipping times.
  • Customs and Duties: All international orders may be subject to customs and import duties, which are the responsibility of the buyer. Please be prepared for potential charges upon receipt.

Tracking Your Order

  • Tracking Information: Once your order is dispatched, you will receive an email containing a tracking number.
  • Package Tracking: To monitor the progress of your shipment, please enter your tracking number on the DHL tracking page.

Product Dispatch

  • Origin: All products are shipped from the UK, ensuring quality and authenticity.

This shipping policy is designed to provide clear and comprehensive information about our shipping practices. If you have any questions or require further assistance, please do not hesitate to contact our customer service team at